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Contact MediFund
Hospitals, donors, patient families, and partners can reach out with questions about transparent medical crowdfunding, verification workflows, or future collaboration.
Public support channel
Questions are routed by inquiry type.
Support
support@medifund.tech
Location
Canada · Lagos, Nigeria
Hours
Mon-Fri, 9:00 AM-5:00 PM EST
Partnerships
support@medifund.tech
Who should contact us
Different paths, one support channel
MediFund is designed for the people and organizations around a patient care journey.
Hospitals
Teams that want a clearer way to present verified patient cases for community support.
Donors
Supporters who need help understanding cases, updates, or donation tracking.
NGOs and partners
Organizations interested in collaboration, patient outreach, or medical support programs.
Patient families
Families with questions about case review, updates, or public campaign details.
FAQ
Common contact questions
A quick guide to verification, donations, withdrawals, and support.
Can I donate directly to a patient?+
Yes. Verified case pages route supporters into the donation flow. Crypto payments are available now, with card and bank options planned.
How are patient cases verified?+
Cases are reviewed before they go live so the medical need, funding goal, and public story can be presented responsibly.
How is donation transparency handled?+
MediFund tracks donations internally and shows public campaign progress, while private donor wallet details remain protected.
Can hospitals partner with MediFund?+
Yes. Hospitals can reach out through the partnership contact path while the platform workflow is being shaped.
How do withdrawals work?+
Patient withdrawals require admin review before funds are released. A service charge supports platform operations and continued case oversight.
Learn more about MediFund or explore patient cases.
The public platform is being shaped around transparent care funding, hospital accountability, and donor confidence.