Introduction
This Privacy Policy explains how MediFund handles information when patients, donors, case owners, hospitals, and visitors use the platform. We aim to collect only what is needed to operate transparent medical fundraising responsibly.
Privacy
Privacy Policy
How MediFund collects, uses, protects, and presents information across verified medical fundraising campaigns.
Information we collect
We may collect contact details, account details, submitted case information, donation records, support requests, and technical information needed to keep MediFund secure and reliable.
Account information
Account information may include name, email address, phone number, account type, profile preferences, notification settings, and security-related details connected to your MediFund account.
Patient/case information
Patient or case information may include patient stories, condition summaries, hospital details, funding goals, campaign updates, images, documents, and verification information submitted for review.
Donation and transaction information
Donation and transaction information may include donation amount, currency, payment method, status, receipt details, transaction references, and public campaign progress. Private donor wallet data is not displayed publicly.
How we use information
We use information to manage accounts, review cases, process donation records, display campaign progress, provide support, improve platform safety, send notifications, and comply with operational requirements.
How we protect information
We use administrative, technical, and access-control safeguards designed to protect information from unauthorized access, misuse, alteration, or disclosure.
Public case visibility
Approved patient cases may be visible to the public, including selected patient stories, funding goals, images, updates, and progress information. Sensitive details should be limited or hidden before publication.
Anonymous donations
Anonymous donation options may hide donor identity from public displays, but MediFund may still retain transaction records needed for security, compliance, support, and internal tracking.
Third-party services
MediFund may use third-party services for authentication, hosting, storage, analytics, support, or payments. These providers may process information according to their own policies and legal obligations.
Cookies and analytics
MediFund may use cookies or similar technologies to maintain sessions, remember preferences, improve performance, understand usage patterns, and protect the platform.
User rights
Depending on your location, you may have rights to access, correct, delete, or restrict certain personal information. You can contact MediFund to request help with privacy-related questions.
Contact
For privacy questions, account support, or data requests, contact MediFund at support@medifund.tech.